Return Policy – Stylish Tableware

Thank you for shopping at Stylish Tableware. We want you to be completely satisfied with every purchase you make from stylishtableware.com. This Return Policy explains your rights and obligations when returning products. Please read it carefully before initiating a return.

Our Commitment to Your Satisfaction

At Stylish Tableware, we stand behind the quality of our tableware and kitchen products. We understand that sometimes an item may not meet your expectations, or you may simply change your mind. That is why we offer a straightforward return process for most products purchased directly from our website. Our goal is to make returns as hassle‑free as possible while ensuring fairness for all customers.

Return Eligibility

To be eligible for a return, the following conditions must be met:

• The item must have been purchased directly from stylishtableware.com. We cannot accept returns for items bought from other retailers or third‑party sellers.
• The return request must be initiated within the specified return period from the date of delivery. The exact number of days is clearly stated on our website and in your order confirmation.
• The item must be unused, unwashed, and in the same condition that you received it.
• The item must be in its original packaging, including any boxes, inserts, protective materials, labels, and tags. The packaging does not need to be sealed but must be intact.
• All accessories, instruction manuals, certificates, and free gifts (if applicable) must be returned together with the product.

Non‑Returnable Items

For hygiene, safety, or practical reasons, certain categories of products cannot be returned. These include:

• Perishable goods such as food items or edible gifts.
• Products that have been personalized, engraved, or custom‑made specifically for you.
• Items clearly marked on the product page as “final sale,” “non‑returnable,” or with a similar notice.
• Products that have been used, assembled, installed, or show signs of wear.
• Items with damaged, altered, or missing serial numbers or security seals.
• Glassware, ceramic items, or other fragile products that have been used, even if no damage is visible.
• Cutlery or kitchen tools removed from their original sealed packaging for hygiene reasons.

Please check the product page before purchasing. If you are unsure whether an item is returnable, please contact us through the stylishtableware.com website before placing your order.

Change of Mind Returns

We understand that preferences can change. If you simply decide you no longer want an item, you may return it as long as it meets the eligibility criteria above. Change‑of‑mind returns are accepted within the designated return period. The item must be unused and in its original condition. For change‑of‑mind returns, certain deductions may apply as detailed in the refund section below.

Damaged, Defective, or Incorrect Items

Your satisfaction is our top priority. If you receive an item that is damaged during transit, defective in materials or workmanship, or different from what you ordered (including wrong size, color, or model), please contact us immediately. For damaged or defective items, we typically do not require you to return the product unless the damage is extensive. Instead, we may ask you to provide clear photographs showing the issue along with a description. Once we verify the problem, we will arrange a replacement or a full refund at no cost to you. For incorrect items, we will provide a prepaid return label if a return is necessary, or we may simply send you the correct item.

How to Initiate a Return

To start a return, please follow these steps:

1. Log into your account on stylishtableware.com.
2. Go to “Order History” and locate the order containing the item you wish to return.
3. Click on “Request Return” and follow the on‑screen instructions.
4. Select the reason for return from the dropdown menu. Provide any additional details or upload photos if requested.
5. Submit your request.

Once your return request is received, our team will review it within a certain number of business days. You will receive an email notification with further instructions, including whether a return shipping label is provided or if you need to arrange return shipping yourself. Please do not send any items back before receiving our approval, as unauthorised returns may not be accepted.

Packaging Your Return

If your return is approved, please pack the item securely in its original packaging whenever possible. Use a sturdy outer box if the original packaging is not suitable for shipping. Include all accessories, tags, and documentation. Write the return authorization number clearly on the outside of the package if instructed to do so. For fragile items such as dinner plates, bowls, or glassware, please add extra cushioning material to prevent breakage during transit. Stylish Tableware is not responsible for items damaged during return shipping due to inadequate packaging.

Refund Process

Once we receive your returned item, our quality assurance team will inspect it. This inspection typically takes a certain number of business days. After inspection, we will process your refund as follows:

• For defective, damaged, or incorrect items: You will receive a full refund of the purchase price.
• For change‑of‑mind returns: You will receive a refund of the product price, subject to a restocking fee. The restocking fee covers the cost of inspecting, repackaging, and restocking the item. This fee is clearly displayed on our website and will be deducted from your refund.
• Original shipping fees are generally non‑refundable unless the return is due to our error (defective, damaged, or incorrect item).
• If you received free shipping on your original order and you return part of the order, we may deduct the actual shipping cost from your refund.

Refunds will be issued to your original payment method. Please allow a certain number of business days for the refund to appear in your account after we have processed it. The exact timing depends on your bank or payment provider.

Partial Refunds

In certain situations, we may issue a partial refund rather than a full refund. This applies when:

• The item shows clear signs of use that go beyond normal inspection.
• The item is missing parts, accessories, or original packaging.
• The item is damaged during return shipping due to insufficient packaging by the customer.
• The return request is submitted after the allowed return period.

In these cases, the partial refund amount will reflect the diminished value of the item.

Exchanges

If you wish to exchange an item for a different size, color, or product, the fastest way is to return the original item following the process above and place a new order for the desired item. This ensures you receive the replacement as quickly as possible. Direct exchanges may be available in limited circumstances, such as receiving a defective item of the same product. Please contact us through the website to discuss exchange options.

Return Fraud and Abuse

Stylish Tableware reserves the right to refuse returns, impose return restrictions, or close customer accounts in cases of suspected return fraud, excessive returns, or abuse of this policy. This includes but is not limited to returning used items as new, returning items not purchased from our website, or repeatedly claiming damage without evidence. We take these measures to protect our business and honest customers.

Changes to This Return Policy

We may update this Return Policy from time to time. Any changes will be posted on this page on stylishtableware.com. The revised policy will take effect immediately upon posting. We encourage you to review this policy periodically, especially before making a purchase. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

Questions About Returns

If you have any questions about whether an item is eligible for return, or if you need help initiating a return, please reach out to us through the contact form on stylishtableware.com. Our customer service team is here to assist you promptly and fairly. Thank you for choosing Stylish Tableware. We value your trust and look forward to serving you again.